{"id":27471,"date":"2021-02-05T09:41:48","date_gmt":"2021-02-05T08:41:48","guid":{"rendered":"https:\/\/www.maxima-dia.com\/?page_id=27471"},"modified":"2021-02-05T10:34:35","modified_gmt":"2021-02-05T09:34:35","slug":"request-of-assistance","status":"publish","type":"page","link":"https:\/\/www.maxima-dia.com\/en\/request-of-assistance\/","title":{"rendered":"Request of assistance"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text]<\/p>\n<h3>Request of assistance<\/h3>\n<p>The section manages the request of assistance about our products, in case of problems, damages or defects.<\/p>\n<p>You simply have to enter your contact details and product information. Your request will be immediately sent to our internal technical service which will manage it as soon as possible to give you the best possible solution.<\/p>\n<p>Moreover, the form allows you to upload some images of the product to complete your request.<\/p>\n<p>To request assistance on our products, please fill in the following form in every mandatory part (<span style=\"color: #ff0000;\">*<\/span>).[\/vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f27474-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"27474\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/27471#wpcf7-f27474-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"27474\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f27474-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"main-contact-page\" style=\"margin: 10px 0 0 20px;\">\n\t<p style=\"font-weight: bold;\">Request of assistance\n\t<\/p>\n\t<p>Product (*):\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nomeprodotto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nomeprodotto\" \/><\/span>\n\t<\/p>\n\t<p>Serial number of the product (*) (check on the plate):\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"matricolaprodotto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"matricolaprodotto\" \/><\/span>\n\t<\/p>\n\t<p>Purchase date:\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"dataacquistoprodotto\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"dataacquistoprodotto\" \/><\/span>\n\t<\/p>\n\t<p>Point of Sale (name of supplier and place):\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fornitoreprodotto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"fornitoreprodotto\" \/><\/span>\n\t<\/p>\n\t<p>Describe the defects accurately:\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"difettoprodotto\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"difettoprodotto\"><\/textarea><\/span>\n\t<\/p>\n\t<p>&nbsp;\n\t<\/p>\n\t<p style=\"font-weight: bold;\">Contact info\n\t<\/p>\n\t<p>Company (*):\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"azienda\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"azienda\" \/><\/span>\n\t<\/p>\n\t<p>Company VAT number:\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"partitaiva\"><input size=\"40\" maxlength=\"11\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"partitaiva\" \/><\/span>\n\t<\/p>\n\t<p>Applicant name (*):\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nominativo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nominativo\" \/><\/span>\n\t<\/p>\n\t<p>Address:\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"indirizzo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"indirizzo\" \/><\/span>\n\t<\/p>\n\t<p>City (*):\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"citta\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"citta\" \/><\/span>\n\t<\/p>\n\t<p>ZIP:\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"cap\"><input size=\"10\" maxlength=\"5\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cap\" \/><\/span>\n\t<\/p>\n\t<p>District\/Land:\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"provincia\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"provincia\" \/><\/span>\n\t<\/p>\n\t<p>Phone number (*):\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"telefono\" \/><\/span>\n\t<\/p>\n\t<p>E-mail (*)\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"emailriferimento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"emailriferimento\" \/><\/span>\n\t<\/p>\n\t<p>&nbsp;\n\t<\/p>\n\t<p style=\"font-weight: bold;\">Additional info\n\t<\/p>\n\t<p>Upload images of the defect found (max 5):\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"immagini01\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".gif,.png,.jpg,.jpeg,.heic\" aria-invalid=\"false\" type=\"file\" name=\"immagini01\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"immagini02\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".gif,.png,.jpg,.jpeg,.heic\" aria-invalid=\"false\" type=\"file\" name=\"immagini02\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"immagini03\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".gif,.png,.jpg,.jpeg,.heic\" aria-invalid=\"false\" type=\"file\" name=\"immagini03\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"immagini04\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".gif,.png,.jpg,.jpeg,.heic\" aria-invalid=\"false\" type=\"file\" name=\"immagini04\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"immagini05\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".gif,.png,.jpg,.jpeg,.heic\" aria-invalid=\"false\" type=\"file\" name=\"immagini05\" \/><\/span>\n\t<\/p>\n\t<p>AUTHORISATION FOR THE PROCESSING OF PERSONAL DATA:<br \/>\nMaxima Spa processes personal data in compliance with the European legislation on the Protection of Personal Data (hereinafter \"GDPR\", for brevity). In accordance with Articles 12, 13 and 14 of the GDPR, Maxima Spa provides this information on the processing of personal data carried out by it.\n\t<\/p>\n\t<p>I declare to have read and therefore accept <a href=\"https:\/\/www.maxima-dia.com\/it\/privacy-policy\/\">the privacy policy<\/a><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"accettazioneprivacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"accettazioneprivacy\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span>\n\t<\/p>\n\t<p>\n\t\n\t<\/p>\n\t<p>&nbsp;\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Need assistance\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text] Request of assistance The section manages the request of assistance about our products, in case of problems, damages or defects. You simply have to enter your contact details and product information. Your request will be immediately sent to our internal technical service which will manage it as soon as possible to give you the best possible solution. Moreover, the form allows you to upload some images of the product to complete your request. To request assistance on our products, please fill in the following form in every mandatory part (*).[\/vc_column_text][\/vc_column][\/vc_row] &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n","protected":false},"author":29,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"_joinchat":[],"footnotes":""},"class_list":["post-27471","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Request of assistance - Maxima SpA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.maxima-dia.com\/en\/request-of-assistance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Request of assistance - Maxima SpA\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=&#8221;1\/1&#8243;][vc_column_text] Request of assistance The section manages the request of assistance about our products, in case of problems, damages or defects. 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